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Try the Best Front Alternative Front

Gmelius is the #1 collaboration platform for Gmail.

Gmelius lives in Gmail. This means it is easy to use, and data migration will never be a concern. Our pricing is as straightforward as our platform - you can try Gmelius and our shared inboxes for free, and we don't limit the number of users on our paid tiers. It's the #1 FrontApp alternative designed for Google Workspace.
Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.
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Front Alternative: A Simpler, Smarter Shared InboxFront Alternative: A Simpler, Smarter Shared Inbox

Stay in Google Workspace and all your favorite tools.

Simplify customer success.

Gmelius works from inside Gmail, so there’s nothing for you and your team to learn and adapt to. You can get started literally in a matter of minutes.

Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.

Explore our suite of features

Get more than a shared inbox.

Bring your tools and teams together.

Gmelius is your home for work! Move to a platform that seamlessly brings together your teammates by connecting all the core tools used across your company. Our shared inbox is built for Gmail.

Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.

Discover unique 2-way integrations

Don't reinvent the wheel.

Let your team focus on what matters.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Read our customer stories

Front

Gmelius

Shared inboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Works in your existing tools, e.g., Gmail
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Unlimited channels
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Shared Gmail labels
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Mail Merge and drip campaigns
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Project management and Kanban view
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2-way integrations with Slack, Trello, G Suite, ...
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Security
Stores your emails
Does not store your emails
Y Combinator backed company
YC S14
YC S19

Front

Gmelius

Shared Mailboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Shared Gmail labels
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Unlimited shared inboxes
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Project management and Kanban view
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Meeting scheduler
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Email tracking and outreach automation
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API and 2-way integrations with Slack, Trello, ...
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Cross-domain support
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Mobile apps
Just for shared inboxes
Full email clients

Front

Gmelius Logo

Gmelius

Receive emails in a team inbox
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Send emails from the shared inbox address
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Email delegation and assignment
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Conversation status and ticketing
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Automation rules and SLA
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Notes and @mention
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Collision detection
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Team analytics
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Kanban view
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2-way integrations
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Our pricing is simple and designed to grow with you 😉

Starter

$7
per user, per month
when billed yearly
$12 per user billed monthly
When your team starts with email collaboration and only needs one shared inbox.
1 workspace
Automatic responders
Assign, comment & @mention
Shared email drafts
Collision detection
Unlimited email templates
Meeting scheduler
Email tracking
Start for Free
Purchase now

Plus

$12
per user, per month
when billed yearly
$15 per user billed monthly
When your team needs additional workspaces and more powerful automations.
3 workspaces
Everything in Starter, and:
Automatic assignments
7-day reporting window
Conversation reports
Team performance reports
Slack integration
Trello integration
Start for Free
Purchase now

Growth

$24
per user, per month
when billed yearly
$29 per user billed monhtly
When your team looks to scale and optimize their daily operations.
10 workspaces
Everything in Plus, and:
SLA automation
3-month reporting window
Tag reports
Email sequences & mail merge
Manager role
Zapier integration & API
Start for Free
Purchase now

Pro

$49
per user, per month
when billed yearly
$69 per user billed monthly
When your team has more sophisticated needs. Over 50 users? Contact us
Unlimited workspaces
Everything in Growth, and:
Support for business hours
6-month reporting window
Export of reports
Priority support & uptime SLA
Custom roles & permissions
G Suite logo
Google Workspace sync
Start for Free
Purchase now

Starter

$7 per user/month, billed yearly
$12 per user/month, billed monthly
Collaboration
check
1 workspace
check
Shared email drafts
check
Collision detection
check
Notes & @mention
check
Assignments
check
Permalinks
Close
Notes attachments
Close
Manager role
Close
Custom roles and permissions
Close
Groups and sub-teams
Close
Advanced Admin controls
Automations
check
Email templates
check
Meeting scheduler
Close
Meeting reminders
check
Automatic responder
Close
Automatic assignments
Close
SLA automation rules
Close
Email sequences
Close
Multi-stage sequences
Email tracking
check
Unlimited tracking
check
Per-recipient tracking
check
Real-time notifications
Integrations & API
Gmail
Google Groups
Google Calendar
Google Meet
Loom
Zoom
Slack
Trello
Zapier
Gmelius API
Google Workspace sync
Mobile apps
check
Android
check
iOS
Analytics
Close
Reporting window
Close
Conversation reports
Close
User reports
Close
Productivity reports
Close
Tag reports
Close
Business hours
Close
Export csv
Support & training
check
University learning
check
Self-service support
check
Email support
check
Consolidated billing
Close
Priority support
Close
In-app live support
Close
Zoom live support
Close
Dedicated CSM
Close
Uptime SLA
Start for Free
Purchase now

Plus

$12 per user/month, billed yearly
$15 per user/month, billed monthly
Collaboration
check
3 workspaces
check
Shared email drafts
check
Collision detection
check
Notes & @mention
check
Assignments
check
Permalinks
Close
Notes attachments
Close
Manager role
Close
Custom roles and permissions
Close
Groups and sub-teams
Close
Advanced Admin controls
Automations
check
Email templates
check
Meeting scheduler
Close
Meeting reminders
check
Automatic responder
check
Automatic assignments
Close
SLA automation rules
Close
Email sequences
Close
Multi-stage sequences
Email tracking
check
Unlimited tracking
check
Per-recipient tracking
check
Real-time notifications
Integrations & API
Gmail
Google Groups
Google Calendar
Google Meet
Loom
Zoom
Slack
Trello
Zapier
Gmelius API
Google Workspace sync
Mobile apps
check
Android
check
iOS
Analytics
check
7-day reporting window
check
Conversation reports
check
User reports
check
Productivity reports
Close
Tag reports
Close
Business hours
Close
Export csv
Support & training
check
University learning
check
Self-service support
check
Email support
check
Consolidated billing
Close
Priority support
Close
In-app live support
Close
Zoom live support
Close
Dedicated CSM
Close
Uptime SLA
Start for Free
Purchase now

Growth

$24 per user/month, billed yearly
$29 per user/month, billed monthly
Collaboration
check
10 workspaces
check
Shared email drafts
check
Collision detection
check
Notes & @mention
check
Assignments
check
Permalinks
check
Notes attachments
check
Manager role
Close
Custom roles and permissions
Close
Groups and sub-teams
Close
Advanced Admin controls
Automations
check
Email templates
check
Meeting scheduler
check
Meeting reminders
check
Automatic responder
check
Automatic assignments
check
SLA automation rules
check
Email sequences
check
Multi-stage sequences
Email tracking
check
Unlimited tracking
check
Per-recipient tracking
check
Real-time notifications
Integrations & API
Gmail
Google Groups
Google Calendar
Google Meet
Loom
Zoom
Slack
Trello
Zapier
Gmelius API
Google Workspace sync
Mobile apps
check
Android
check
iOS
Analytics
check
3-month reporting window
check
Conversation reports
check
User reports
check
Productivity reports
check
Tag reports
Close
Business hours
Close
Export csv
Support & training
check
University learning
check
Self-service support
check
Email support
check
Consolidated billing
check
Priority support
Close
In-app live support
Close
Zoom live support
Close
Dedicated CSM
Close
Uptime SLA
Start for Free
Purchase now

Pro

$49 per user/month, billed yearly
$69 per user/month, billed monthly
Collaboration
check
Unlimited workspaces
check
Shared email drafts
check
Collision detection
check
Notes & @mention
check
Assignments
check
Permalinks
check
Notes attachments
check
Manager role
check
Custom roles and permissions
check
Groups and sub-teams
check
Advanced Admin controls
Automations
check
Email templates
check
Meeting scheduler
check
Meeting reminders
check
Automatic responder
check
Automatic assignments
check
SLA automation rules
check
Email sequences
check
Multi-stage sequences
Email tracking
check
Unlimited tracking
check
Per-recipient tracking
check
Real-time notifications
Integrations & API
Gmail
Google Groups
Google Calendar
Google Meet
Loom
Zoom
Slack
Trello
Zapier
Gmelius API
Google Workspace sync
Mobile apps
check
Android
check
iOS
Analytics
check
6-month reporting window
check
Conversation reports
check
User reports
check
Productivity reports
check
Tag reports
check
Business hours
check
Export csv
Support & training
check
University learning
check
Self-service support
check
Email support
check
Consolidated billing
check
Priority support
check
In-app live support
check
Zoom live support
check
Dedicated CSM
check
Uptime SLA
Start for Free
Purchase now

Why they chose Gmelius vs. Front

Why they chose Gmelius

Very Helpful
****Star half*

The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.

Read review
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Customer stories-Unknown
Administrator in Marketing and Advertising
This tool is user friendly and streamlines communications.
****Star half*

Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.

Read review
arrow
Customer stories - Katie
Katie
Katie
Customer Success Engagement Representative
Gmelius helps me to share my work and connect my team!
****Star half*

I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

Read review
arrow
Customer stories - Lina
Lina
Lina
Creative Project Manager

Why they chose Gmelius vs. Front

Why they chose Gmelius

A must for teams sharing workload
****Star half*

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

Read review
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Alternative Hiver - Christy J
Christy
Christy
Operations Manager
Excellent tool for workflows in a team environment
****Star half*

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

Read review
arrow
Alternative Hiver - Michael
Michael
Michael
Small Business
Gmelius drives 20% YOY growth
****Star half*

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

Read review
arrow
Product Hunt: Damian
Damian
Damian
CEO

Connect your existing tools with our awesome integrations.

Master teamwork, not another tool. Gmelius connects your apps via a unique 2-way sync architecture, e.g., assign and reply to emails from Slack or synchronize a Gmail label with a Trello board.

Gmail

Channel

Google Calendar

Calendar

Google Groups

Channel

Google Meet

Communication

Google Workspace

Users & Groups

Loom

Communication

Slack

Communication

Trello

Project Management

Zapier

Automation

Zoom

Communication
Discover our integrations and API
FrontReplace your third-party helpdesk with the #1 FrontApp Alternative. Gmelius delivers excellent customer support straight from Gmail. Get started for free.
Data Security

One last reason to seek a

Front

alternative...

Unlike
Front
, Gmelius’ infrastructure has been designed to ensure the content of your conversations is not stored on external databases.

At a time where compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius offers an alternative to
Front
by preventing any data dispersion, and the associated risks such dispersion implies for your customers.
FrontReplace your third-party helpdesk with the #1 FrontApp Alternative. Gmelius delivers excellent customer support straight from Gmail. Get started for free.
Shared Labels

One last reason to seek a

Front

alternative...

Unlike Hiver, Gmelius allows you to share Gmail Labels with other team members. Hiver is great to fix issues with the management of group emails. However, email collaboration does not stop there. Gmelius offers a more complete alternative to Hiver by letting you share Gmail labels, so that your projects, clients, pipelines can be easily managed as a team.
On demand
On-demand demo
Cloud secure
99.99% uptime the last 12 months
Shield
Serious about security & privacy

Features

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