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Try the Best Hiver Alternative Hiver

Gmelius is the #1 collaboration platform for Gmail.

To achieve proper teamwork in Gmail, you need more than a help desk that lives in Gmail. Our pricing is as straightforward as our collaboration platform - you can try Gmelius for free. We offer a complete collaboration suite and unique bidirectional integrations with tools such as Trello, Slack, Zapier.
Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.
Hiver Alternative: A Simpler, Smarter Shared InboxHiver Alternative: A Simpler, Smarter Shared Inbox

Choose which emails to share.

Simplify customer success.

Hiver only allows you to share entire inboxes while Gmelius lets you share inboxes, Gmail labels or even specific single conversations. You can monitor and distribute conversations visually with boards and make your team happier with a complete suite of features.

Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.

Explore our suite of features

Bring your tools and teams together.

Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.

Discover unique 2-way integrations

Let your team focus on what matters.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Read our customer stories

Hiver

Gmelius

Shared inboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Works in your existing tools, e.g., Gmail
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Unlimited channels
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Shared Gmail labels
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Mail Merge and drip campaigns
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Project management and Kanban view
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2-way integrations with Slack, Trello, G Suite, ...
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Security
Stores your emails
Does not store your emails
Y Combinator backed company
YC S14
YC S19

Hiver

Gmelius

Shared Mailboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Shared Gmail labels
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Unlimited shared inboxes
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Project management and Kanban view
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Meeting scheduler
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Email tracking and outreach automation
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API and 2-way integrations with Slack, Trello, ...
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Cross-domain support
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Mobile apps
Just for shared inboxes
Full email clients

Hiver

Gmelius Logo

Gmelius

Receive emails in a team inbox
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Send emails from the shared inbox address
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Email delegation and assignment
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Conversation status and ticketing
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Automation rules and SLA
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Notes and @mention
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Collision detection
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Team analytics
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Kanban view
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2-way integrations
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Our pricing is simple and designed to grow with you 😉

Starter

$7
per user, per month
when billed yearly
$12 per user billed monthly

Plus

$12
per user, per month
when billed yearly
$15 per user billed monthly

Pro

$49
per user, per month
when billed yearly
$69 per user billed monthly

Starter

$7 per user/month, billed yearly
$12 per user/month, billed monthly

Plus

$12 per user/month, billed yearly
$15 per user/month, billed monthly

Growth

$24 per user/month, billed yearly
$29 per user/month, billed monthly

Pro

$49 per user/month, billed yearly
$69 per user/month, billed monthly

Why they chose Gmelius vs. Hiver

Why they chose Gmelius

Very Helpful
****Star half*

The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.

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Customer stories-Unknown
Administrator in Marketing and Advertising
This tool is user friendly and streamlines communications.
****Star half*

Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.

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Customer stories - Katie
Katie
Katie
Customer Success Engagement Representative
Gmelius helps me to share my work and connect my team!
****Star half*

I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

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Customer stories - Lina
Lina
Lina
Creative Project Manager

Why they chose Gmelius vs. Hiver

Why they chose Gmelius

A must for teams sharing workload
****Star half*

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

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Alternative Hiver - Christy J
Christy
Christy
Operations Manager
Excellent tool for workflows in a team environment
****Star half*

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

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Alternative Hiver - Michael
Michael
Michael
Small Business
Gmelius drives 20% YOY growth
****Star half*

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

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Product Hunt: Damian
Damian
Damian
CEO

Connect your existing tools with our awesome integrations.

Master teamwork, not another tool. Gmelius connects your apps via a unique 2-way sync architecture, e.g., assign and reply to emails from Slack or synchronize a Gmail label with a Trello board.
HiverLooking for an alternative to Hiver? You need more than a helpdesk in Gmail. With Gmelius, get an unlimited number of Shared Inboxes, Labels and Kanban Boards.
Data Security

One last reason to seek a

Hiver

alternative...

Unlike
Hiver
, Gmelius’ infrastructure has been designed to ensure the content of your conversations is not stored on external databases.

At a time where compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius offers an alternative to
Hiver
by preventing any data dispersion, and the associated risks such dispersion implies for your customers.
HiverLooking for an alternative to Hiver? You need more than a helpdesk in Gmail. With Gmelius, get an unlimited number of Shared Inboxes, Labels and Kanban Boards.
Shared Labels

One last reason to seek a

Hiver

alternative...

Unlike Hiver, Gmelius allows you to share Gmail Labels with other team members. Hiver is great to fix issues with the management of group emails. However, email collaboration does not stop there. Gmelius offers a more complete alternative to Hiver by letting you share Gmail labels, so that your projects, clients, pipelines can be easily managed as a team.