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Gmelius helped us improve in many areas, response time, delegating task and emails and so on.

I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

The assignment of emails to other colleagues has been helpful and very easy to use. In addition, the ability to open and close emails makes it very clear to my team and me when an issue has been dealt with.

We are now able to have greater visibility of the whole teams emails. Improving efficiency and providing a better service and response time to clients across the board.

Being able to chat and discuss emails with my team and coworkers has helped us be collaborative and efficient!

The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.

Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.

Features are well thought-out and new ones are always being added. Somehow Gmelius does not feel cluttered or bloated though. It works the way I work.

Gmelius is seamless and looks like it was part of Gmail app itself. The UI is great and simple, automation settings once configured are awesome and make your life so much easier.

We were initially thinking of a separate solution like Zendesk, but were immediately fascinated when we learned about Gmelius. The biggest advantage is that we can work on our private Gmail accounts and shared Gmelius inbox simultaneously without any need to switch window, etc.

Our team has used Gmelius for close to two years and the features really enhance the productivity of our team. Collaborating with home-office staff is easy and efficient.

We use Gmelius to communicate internally and provide the best legal service possible. During the time that the application is being used by us there has been a noticeable improvement in communication and service.

I love that Gmelius resides within Google Workspace. The last thing my team needs is another account to log into each day. Gmelius seamlessly adds so much to our gmail inbox. Many law firms had a fast and hard pivot to creating remote team workflows. Mine was no different. Gmelius has made it easier for us to see what our teammates are doing, to make sure that there are no communications gaps and the visual project (case) management using KanBan board feature is a godsend for our firm.

We were trying to solve for assigning the right work to the right people. We had a distribution list and as a result, many items were being missed. Using the Gmelius ticketing system has allowed our team to assign work to the right people and responding much more quickly to requests.

Helps us get a common picture on a project. It is really helpful especially when working in an organization and you have a lot of projects that you are working with, it helps organize them and allows all the teammates in an organization have access to the important data that everyone needs to be aware of.

It’s helped us handoff emails to appropriate team members without forwarding emails and create solid workflows to ensure we are getting back to clients efficiently and effectively.

My favorite features: 1. The ability to tag colleagues in notes and share emails without needing to forward. This keeps all of our email threads neat and easy to follow and we all stay up to date with any replies...

We were looking for a way to collaborate on customer and client issues without a proliferation of email chains or people falling through the cracks and Gmelius does this really well.

Gmelius has been instrumental in helping our team become much more efficient. I don't want to think of a time before Gmelius.