Built for Gmail

your workday.

Gmelius replaces your help desk, Google Groups, ERP, and outreach tools, offering powerful workflow automations and collaboration capabilities for various departments such as Accounts Payable, Customer Service, ITSM, Sales, and Legal.

We offer the leading automation and email collaboration platform for Google Workspace.


Gmelius s'intègre parfaitement à vos outils existants.

Gmelius vit directement dans votre boîte de réception Gmail, permettant à vos collègues de travailler dans un écosystème avec lequel ils sont à l'aise. Vous économisez du temps et de l'argent sur la migration, l'administration et la formation.


Notre solution s'adapte à vos besoins.

Our unique architecture supports on a daily basis small and large organizations. Our largest customers count 5,000+ active collaborative inboxes and 10s of thousands of users.


Nous appliquons un modèle strict de "Privacy by Design".

Notre siège social se trouve en Suisse et la protection de la vie privée a toujours été une composante fondatrice de notre plateforme. Contrairement à d'autres services, Gmelius ne stocke jamais le contenu de votre emails.

Lack of visibility on emailsShared inbox can solve lack of visibility on email conversations
Low visibility on your company's workload, delays on critical responses, lack of clear ownership— sounds like your team?

Un email est idéal pour communiquer avec 1-personne.
Il est intenable pour la collaboration.

Icône clé
Issue #1 Gmelius solves:When you have teammates signing into the same Google account to manage an email address 🙅

Password sharing is confusing, unsafe and not scalable. Convert any email into a Gmelius shared inbox and let your teammates manage this shared email from their own Gmail inbox.
Icône d'affectation
Issue #2 Gmelius solves:When your company uses a standalone help desk solution or Google Groups 🙈

Ticketing systems prevent cross-team collaboration and isolate your customer service teams. Gmelius turns Gmail into a helpdesk and lets your whole company de-silo customer interactions.
Icône de l'œil
Issue #3 Gmelius solves:When your teams discuss emails in Slack, your PM tool, ... 🤯

Emails are in the center of your operations. Stop copying/pasting them across different tools. Gmelius lets you discuss emails with the right stakeholders inside Gmail and offers 2-way integrations with your other tools.
Icône d'avancement
Issue #4 Gmelius solves:When emails are slipping through the cracks 🕵

Email forwards and BCC/CCs just add noise to already crowded inboxes. Gmelius automatically synchronizes email conversations, email drafts, Gmail labels and inboxes with the right teammates so you don't have to FWD or BCC/CC an email ever again.
Boîte de réception partagée dans Gmail

Get full visibility on your team’s workload and clear ownership of tasks

Monitor and manage all your company's emails such as Billing, Support, Sales from any teammate's account.

Assign incoming emails to your teammates in 1-click or with simple @mentions.

Répondre plus rapidement et plus efficacement aux clients, aux fournisseurs et aux collègues.

Automatically assign emails to teammates based on workload, use templates and automated responses for repetitive queries, notify teammates on Slack when needed, etc.

Set up and enforce SLA policies to ensure faster operations.
Affectation automatique dans Gmail
Streamline your email processes with Kanban viewsStreamline your email processes with Kanban views

Visualize & streamline your processes with Kanban views

Organize your shared inboxes with Kanban boards and distribute your team's workload by dragging and dropping conversations from one column to another.

Convert emails into task cards, prioritize them, add sub-tasks and set due dates.

Measure and optimize your operations with a complete Analytics suite

Get precise data about the charge of your departments, assess individual team member performance, and guarantee your organization upholds its SLA commitments.

View multiple report types with a single click, and get key performance indicators sent directly to your inbox every week or month.
ail operations
Libellé partagé dans Gmail

Collaborate easily across teams with connected workspaces

Don’t want to share a whole inbox with other departments or people in your organization? Share Gmail labels instead, and only share relevant emails.

Work together to craft more effective responses — with shared drafts.

Goodbye data silos.
Hello cross-app collaboration.

Connect your shared collaborative inboxes with Slack or other apps, notify your teammates where they are and avoid constant app switching.

Explore our unique 2-way integrations and let your team save time without needless back and forth.
Integrations with Slack and Gmail
réponses plus rapides
moins de temps passé à distribuer le travail
économisé par collègue chaque mois
Just a few of the changes you can expect within your company once Gmelius is part of your team's daily workflow. Results from our FY22 customer survey including 429 respondents.

Book your demo...and start reinventing your workday